Why did your system send me an email?

Our software monitors your website and will alert
you if a possible problem is detected in your account.

There are 2 primary reasons you might receive an email:

1. ACCOUNT LIMITS EXHAUSTED
   
   If your account limits (diskspace and/or monthly transfer) have been exhausted, you will receive an automatic notification by email.
   
   If this is the case, please contact us immediately to avoid a fine. If we have previously agreed on a higher transfer level for a single month, you may ignore this message.
   
   You may view standard limits here
   
   Please see our Terms and Conditions page here
   Section most relevant to this issue: ACCEPTABLE USE OF OUR SERVICES
   
   
2. INVOICE OVERDUE
   
   If we have sent you an invoice that is still unpaid after the invoice terms have expired (30 days), you will receive an automatic notification by email.
   
   If this is the case, please contact us immediately to pay the invoice. This can be done securely online, by bank transfer, or by sending us a cheque.
   
   If you receive this message in error, and have already paid the invoice or sent us a cheque, please contact us and let us know.
   
   Please see our Terms and Conditions page here
   Section most relevant to this issue: TERMS OF PAYMENT